Guides & Resources

If your bank account or card has been closed, refunds will fail. We'll mail you a check instead. Here's what we need and when to expect it.

Reset your Goodcover password using the email address connected to your account, or contact support if you no longer remember that address.

A canceled or lapsed Goodcover policy cannot be reinstated, but you can start a quote for a new policy from your Member Dashboard.

Add your landlord as an interested party so Goodcover can send proof of renters insurance by email or physical mail.

Learn what personal liability coverage can help with, why landlords may require it, and what to do if your landlord requires a higher limit.

Learn how landlords and property managers can request to be listed as an interested party on a tenant's Goodcover renters insurance policy — and what it means for your protection.

A practical checklist for setting a renters insurance requirement, reviewing proof of coverage, and keeping records organized at move-in and renewal.

Goodcover renters insurance payments are set up for automatic payment and processed through a nightly billing cycle. Learn where to find billing details, what happens when a payment is late, and when to contact support.

If a concern involving Goodcover or one of its insurance partners remains unresolved after you contact support, you may ask your state’s insurance department to review it.

Goodcover is licensed as a property-casualty insurance agency in 40 states and the District of Columbia. Review the current business-entity license list and learn why licensing does not always mean every product is available.