How to cancel your policy

Cancel your policy immediately

1. Sign in to your Member Dashboard with the email address on file.
2. Select Edit on your policy.
3. Scroll to the final option and select Cancel.
4. Review the effective date and confirm immediate cancellation.

If you choose immediate cancellation and confirm it, your policy ends immediately. To end your policy on a later date, use Future Cancellation instead.

Schedule a future cancellation date

1. Sign in to your Member Dashboard with the email address on file.
2. Select Edit on your policy.
3. Scroll to the final option and select Cancel.
4. Select Future Cancellation.
5. Choose your future cancellation date.
6. Review the effective date and confirm.

Your cancellation takes effect on the future date you select and confirm. You'll get an email with the confirmation. You'll also receive a reminder a day before the cancellation is scheduled.

Refunds and fees

There is no cancellation fee. Any refund for unused premium is calculated under your state and policy terms, including any applicable minimum earned premium.

Installment fees paid during the policy term are not refunded. Policy fees are generally nonrefundable, but may be prorated in certain states. Whether proration applies and how a refund is calculated depend on your state and policy terms.

See fees associated with your policy for the difference between policy fees, installment fees and minimum earned premium.

Need a cancellation effective on a past date? Read How do I request a backdated policy cancellation?

If you only need to change your coverage, follow How to adjust your coverage or add special items.