How to update your Payment Method

Change the card or bank account Goodcover charges from the Billing page of your Member Dashboard, and what to check if you have an outstanding bill.

DBy Dan Di SpaltroTReviewed by Team GoodcoverPublished · 2 min read
Update your payment method

You can change the card or bank account used for your Goodcover payments from your Member Dashboard. The new payment method is used for future payments.

Open your billing page

  1. Sign in to Goodcover.
  2. Select Billing in the left sidebar.
  3. Under Payment Method, select Update.

You can also select Update on the Payment Method card on Overview.

Example Billing page with Payment Method and Update controls
Select Update under Payment Method. This example uses a synthetic account and test payment details.

Select Update under Payment Method. This example uses a synthetic account and test payment details.

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Enter your new payment details

The Update Payment Method page asks you to enter a new card or bank account to use for future payments. Choose Card or US bank account, enter the details, check them, and select Update payment method.

Update Payment Method page with a blank card form and Update payment method button
Enter new payment details only in the secure payment form. Illustrative synthetic account; no payment details have been entered.

Enter new payment details only in the secure payment form. Illustrative synthetic account; no payment details have been entered.

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Never send your full card or bank account details by email or chat. Enter them only in the payment form.

Paying from a bank account

Your bank account needs to be verified when you add it. Verification may happen instantly. If instant verification is not available, you may be asked to confirm small test deposits sent to your bank account. Follow the instructions in your billing settings to complete verification.

Bank account payments take longer to transmit than card payments, so a payment may not appear as completed right away.

Check your bills separately

Updating your payment method does not by itself pay an outstanding bill. After you update, review Upcoming and History on the Billing page; select Details on a bill to see its line items and the payment method used.

Goodcover's billing cycle runs every night and attempts bills that are due or outstanding, so in most cases you do not need to submit a failed payment again. If you received a notice saying a payment will not be retried, or a cancellation notice, follow the instructions in that notice and contact support@goodcover.com if you need help.

For more about payment timing, see How Goodcover billing works.

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